Cancellation & Refund of order?
santoshmagicshop.com reserves the right to cancel any order without any explanation for doing so, under situation where santoshmagicshop.com is not able to meet the requirement of the order placed or during the misuse of gift coupon. However, santoshmagicshop.com will ensure that any communication of cancellation of an order, so cancelled, is intimated by email or through phone within appropriate time to the concerned person and any applicable refund will be made in reasonable time.
For Payment Refund special Cases it Will Take 5 to 7 Working Days to Refund Payment after receiving returned Product with (return should be with Prior Confirmation from SMS team).
Can you take returns?
We only take return if the shipped product is damaged or in case of any malfunctioning and it will be replaced with same working Magic Trick, in magic tricks secrete is most important factor so we won’t take it return if you are not able to perform trick, please read complete details of trick before your purchase.
Books, Downloadable Products and DVD Products are not Available for Return, Exchange or Refund.
How do I return items damaged in transits?
You can return items if damaged in transits that you have purchased back to us via the post or to your local courier.
you need to manually visit the Indian Post or Local Courier center near you and ship the Product, we don't have reverse pickup service Available for now.
Return / Damaged / Defective Props must be Shipped back with-in 7 working days or else 10 % restocking fees will be applied on returned / damaged / defective product. once we receive Damaged / Defective Trick it will be replaced with same working Product.
The Returned Products Shipping charges will be paid by customer only.
Refund & Exchange
Product Exchange or payment Refund is not allowed once you received the Parcel; to request refund you reject the parcel while delivery.
Exchange will be made only with Valid Reason approved By SMS Team, defective Product will be replaced with new working products after receiving damaged Products.
If you have any questions please drop us a line at santosh@santoshmagicshop.com or call +91 7066828285 between 10:00 am and 6:00 pm Monday to Friday or 10:00 am and 5:00 pm Saturday to Sunday.